Functional Analysis: Helping an organization to improve the way in which it conducts its IT functions and activities in order to reduce overall costs, provide more efficient use of scarce resources, and better support its customers.

Needs Assessment: Working with Purchaser to fully understand the customer's business needs, identifying the IT solution that best meets those needs, and then designing the stream of processes to meet those needs.

Business Process Improvement: Developing business process improvement (BPI) as a key strategy and a management tool to promote the effective use of technology throughout the organization, capable of supporting the organization’s vision, mission, goals and objectives.

Business subject knowledge: Significant background knowledge of digital transformation and electronic signature issues contribute to efficient requirements gathering.

Requirements Analysis: Working collaboratively with Purchaser to identify business and technical requirements.

Feasibility: Analysis around how realistic the requirements are in terms of effort, time, costs.

Relevance: Understand the purpose served by individual requirements in relation to larger business and/or project goals.

Data: Identifying what data the business currently has, and which of them need to be carried over into the new systems and/or analysis around what can be achieved with the data in a new system.

Techniques: Collection and document requirements using UML, process flows, use cases, interview skills, workshop facilitation, and investigation of current state (existing systems and/or processes).

Synthesis: Ability to assemble, analyze and evaluate data and to be able to make appropriate and well-reasoned recommendations and decisions to support the business stakeholders and the project team.

Communication: World class oral and written communication